The NMP Blog

How an Improved Business Process Can Lift Employee Morale

Submitted by David Lykken on June 29, 2017Being a leader in the mortgage industry isn't easy. Of course, there are the straightforward business challenges—refining processes to reach targets and increase profits. The mechanical and technical aspects of leading on organization can be challenges enough in and of themselves. But then you also have to deal with people—and human emotions can be even trickier. At the end of the day, every... Read More

News From NAMB: June 23, 2017

Submitted by John Councilman on June 23, 2017Top Story: Home Prices Set a New Record! Home sales are still hot despite a lack of inventory.  This has pushed home prices up but that hasn’t cooled demand.  Some thought home prices in 2007 were too high and created a bubble, but current home prices have surpassed that level.  The latest median home price for May came in at $252,800, a new record.  After a little dip in April, existing home... Read More

Getting Employees to Grow

Submitted by David Lykken on June 20, 2017Most organizations I've worked with spend a great deal of time, money and energy on recruiting. They want to make sure they get the best people they can, so they focus heavily on hiring and initial training. While I think these efforts are great, I don't think they're enough. As I speak with leaders in the mortgage industry, I run into quite a few people who tell me that they're struggling to get... Read More

News From NAMB: June 16, 2017

Submitted by John Councilman on June 16, 2017Top Story: Treasury Report on Restructuring Lending Released The Treasury Department released its long-awaited Report on the United States Financial System this week. It was very critical of the current state of our system.  The report noted that we have had a very poor recovery from the Great Recession in terms of loan growth and GDP.  “The largest stalled asset class is residential mortgage... Read More

The Trees in the Forest: Revealing the Big Picture

Submitted by David Lykken on June 13, 2017Have you ever heard the expression, “You can't see the forest for the trees?” I've always thought that it's a great little metaphorical statement about our tendency to get so lost in the details that we lose sight of the big picture. When you're standing next to a few trees, you just don't have that higher-level view that let's you know that you're actually standing in a forest. In the same way,... Read More

News From NAMB: June 8, 2017

Submitted by John Councilman on June 08, 2017Top Story: CFPB Opens Up Ability to Repay Rule The CFPB is assessing the Ability to Repay rule, also known as the Qualified Mortgage rule, they released in January of 2014.  Under the rule, we have a 43% ratio that essentially only applies to private industry loans and a 3% cap that really only applies to mortgage brokers because of all of the exemptions.  This is your opportunity to comment. ... Read More

How to Get Buy-In From Employees on Your Business Process

Submitted by David Lykken on June 08, 2017Anyone who knows me will tell you that I'm a big proponent of business process improvement. In my consulting work with leaders in the mortgage industry, I always make ironing out the business process the top priority. That being said, there are some challenges that come with revamping a business process. Perhaps the greatest challenge of them all is getting the cooperation of employees. Although... Read More

News From NAMB: June 2, 2017

Submitted by John Councilman on June 02, 2017Top Story: Fed Steps in; Busts Appraiser Rules The pressure from various areas of the country to get appraisals in a timely fashion at a reasonable price has been heard in DC.  The Federal Reserve and other bank regulators have decided to temporarily set aside state appraisal laws in certain areas.  The advisory would allow appraisers credentialed in one state to provide their services on a... Read More

How a More Efficient Process Reduces Turnover

Submitted by David Lykken on June 01, 2017When I consult with leaders in the mortgage industry, I typically am sure to cover at least two topics: people and processes. Any organization that can both create an efficiently running process, as well as attract and develop the best people, is sure to achieve a great amount of success. In my experience, these two factors alone can determine whether an organization succeeds or fails. However,... Read More

"Built by Originators for Originators"—Creating an Everlasting Legacy

Submitted by Paul Lucido on May 26, 2017How many times have you heard some corporate executive on social media or YouTube drone on about how “Great” their company culture is?   Whenever you hear someone speak about company culture they are usually referring to a set of principles, behaviors or actions that have been fostered over a significant period. As I have written in past blogs, culture is not Big Bang Theory. There is a great... Read More