Jeremy Daugherty has joined Prospect Mortgage as the new district manager for the company's southern Nevada region. Daugherty has 20 years of experience in the customer service management industry and nine years in the mortgage industry. In addition to building sales volume, Daugherty said he will use his strong mortgage origination and management background to provide an unparalleled level of customer service.Read more

BluFi Direct Mortgage, an online direct lender with no commissions, has named Sandy Simmons as its operations manager. Simmons is responsible for creating an infrastructure of policies and procedures for the organization, and hiring and training quality talent as BluFi continues its growth. She will report directly to BluFi Vice President Ken Emminger. Simmons’ background in the mortgage industry has prepared her well for the task of overseeing BluFi’s operations.Read more

Community Reinvestment Fund USA (CRF), a non-profit organization that connects community development lenders with the capital resources of Wall Street, has announced it received a $125,000 grant from Chase. This grant is the latest in a series of investments made to CRF by the foundation. This contribution will expand CRF’s “high-touch” loan servicing and increase its penetration in California, Illinois, Florida, Michigan, New York, Ohio, and Texas.Read more

Prudential CA/NV Realty has announced an alliance with Bank of America Home Loans that will help streamline the homebuying process for consumers. The alliance will span the company’s 33 offices through Northern California and Nevada. The Prudential CA/NV Realty and Bank of America Home Loans alliance allows Prudential CA/NV Realty customers to leverage Bank of America’s mortgage tools and expertise throughout their homebuying experience. Homebuyers will receive high-level customer service through a special concierge desk that works with Prudential CA/NV customers.Read more

Flagstar Bancorp Inc., the holding company for Flagstar Bank FSB, was recognized for achieving the highest ranking in the 2010 J.D. Power and Associates Retail Banking Satisfaction Study. Flagstar topped the North Central Region which includes Michigan, Indiana, Ohio, Kentucky and West Virginia. In a ceremony at Flagstar headquarters, the company also honored employees for their contributions toward achieving this elite customer service award. At the ceremony, Rockwell Clancy, executive director of financial services for J.D. Power and Associates, presented a trophy to Joseph P.Read more

Lincoln Appraisal & Settlement Services' newest client is United Mortgage Corporation. Committed to their customers, United Mortgage Corporation is a mortgage lender who believes in maintaining long-term relationships by providing high quality service. Established in 1991, United Mortgage Corporation's only business is providing mortgages which gives them the capacity to offer the right loan for their clients' needs. Their professional management team has over 150 years experience between them and they offer products for all types of homes, credit, and income situations.Read more

For a fourth consecutive year, customer loyalty and perceptions of brand image among retail banking customers continue to decline, while satisfaction has leveled off, according to the recent  J.D. Power and Associates 2010 U.S. Retail Banking Satisfaction Study. Now in its fifth year, the study finds that overall satisfaction of retail banking customers averages 748 on 1,000-point scale in 2010—a slight decrease from 749 in 2009.Read more

Nationstar Mortgage LLC has announced that it is expanding its distributed retail mortgage market and will be opening eight branches in the Gulf Coast region. The initial branch openings will be concentrated in Alabama and Tennessee and will be headed by regional vice president, Tammy Turner, a well-known and respected mortgage executive within the local realtor and homebuilder communities.Read more

Equi-Trax Asset Solutions LP, a national collateral valuation provider, has announced it has promoted Danielle Drewisch to the position of director of client relations. “I enjoy the challenge and the opportunity of this new position," said Drewisch. "It affords me the opportunity to use my title and escrow experience to help our clients and vendors."Read more

Primary Capital has announced the addition of Jan Wagner and her team of dynamic professionals to support and advance the company's continued growth. "Jan joins Primary Capital as an exceptionally valuable asset," said Executive Managing Director George Phelps. "Canton Street Mortgage was one of Primary Capital's first wholesale customers; we have formed a winning partnership over the years.Read more