Featured Articles

Eddie Hilliard is executive vice president of business development at Ponte Verda Beach, Fla.-based Mainsail Mortgage and president of the Jacksonville Chapter of the Florida Association of Mortgage Professionals (FAMP)
Featured Industry Leader: Eddie Hilliard, President, FAMP Jacksonville Chapter
Eddie Hilliard is executive vice president of business development at Ponte Verda Beach, Fla.-based Mainsail Mortgage and president of the Jacksonville Chapter of the Florida Association of Mortgage Professionals (FAMP). National Mortgage... Read more
Constance Griggs Lazzeroni is vice president of operations for Fresno, Calif.-based Elite Mortgage & Financial Services and current president of the Central Valley Chapter of the California Association of Mortgage Professionals (CAMP)
Featured Industry Leader: Constance Griggs Lazzeroni, President, CAMP Central Valley Chapter
Constance Griggs Lazzeroni is vice president of operations for Fresno, Calif.-based Elite Mortgage & Financial Services and current president of the Central Valley Chapter of the California Association of Mortgage Professionals (CAMP... Read more
We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution
Complaint Resolution
Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to starting the complaint resolution process... Read more
Using Technology to Attract Millennials Into the Mortgage Workforce
There has been a lot of talk recently about how the mortgage industry needs to figure out ways to attract the next generation of loan officers. It is often stated that the average age of people who work in the industry are in their 50s. As... Read more
The packed crowd during the General Session during NCRA’s Annual Conference
NCRA’s 24th Annual Conference Review
NCRA’s 24th Annual Conference is now in the history books, leaving Texas-sized memories from our visit to San Antonio. This year garnered more than 130 credit reporting professionals representing more than half of the mortgage credit... Read more
Giving Back, to Ourselves and Others
At Actualize Consulting, “giving back” is one of the foundational principles of our corporate culture, starting with ourselves and our employees, then spreading out to our clients. It doesn’t stop there, though. We believe in also sharing... Read more
Settlement Agent Failing to Observe Three-Day Waiting Period
Question: On a purchase money transaction, the lender issued a Closing Disclosure which set forth a 30-year term, as opposed to the 15-year term the borrower wanted. The error was discovered while the borrower was at the closing table. The... Read more
Featured Industry Leader: Tony Blodgett, President, Washington Mortgage Bankers Association
Tony Blodgett is the regional vice president for the Northwest at New American Funding and president of the Washington Mortgage Bankers Association (WMBA). National Mortgage Professional Magazine recently spoke with Tony about his work... Read more
Featured Industry Leader: Michael Kellman, President, Wisconsin Mortgage Bankers Association
Michael Kellman is senior vice president of consumer lending at North Shore Bank and president of the Wisconsin Mortgage Bankers Association (WMBA). National Mortgage Professional Magazine recently spoke with him regarding his work with... Read more
Lisa Newman is regional manager at SecurityNational Mortgage Company in Lake Mary, Fla., and is president of the Central Chapter of the Florida Association of Mortgage Professionals (FAMP)
Featured Industry Leader: Lisa Newman, President, Central Chapter, Florida Association of Mortgage Professionals
Lisa Newman is regional manager at SecurityNational Mortgage Company in Lake Mary, Fla., and is president of the Central Chapter of the Florida Association of Mortgage Professionals (FAMP). National Mortgage Professional Magazine recently... Read more