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Sara Radstake

Flagstar honored with J.D. Power top customer service award

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Flagstar Bancorp Inc., the holding company for Flagstar Bank FSB, was recognized for achieving the highest ranking in the 2010 J.D. Power and Associates Retail Banking Satisfaction Study. Flagstar topped the North Central Region which includes Michigan, Indiana, Ohio, Kentucky and West Virginia. In a ceremony at Flagstar headquarters, the company also honored employees for their contributions toward achieving this elite customer service award. At the ceremony, Rockwell Clancy, executive director of financial services for J.D. Power and Associates, presented a trophy to Joseph P.Click to continue