Mortgage Leadership Outlook: Sue Woodard

The #MortgageLeadershipOutlook Series is dedicated to bringing you #industryleaders to keep you up to date on changes with the industry.

Bring your thoughts and questions with you because today we’re chatting with Sue Woodard, Chief Customer Officer at Total Expert. As you might know, Sue started off working as a processor who became a very successful originator and branch manager.

In this episode, we’ll discuss her origin story, what she loved about the mortgage industry, how to "spring" out of a slump (May-June 2021 MWM article), how to create forever borrowers, the biggest tech obstacles and opportunities facing mortgage lenders and how to thrive in margin compression.