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Question: We are constantly monitoring our loan officers’ social media use. We train them from our written policies and procedures.
Question: In our weekly sales meeting, there was a big debate about how to explain APR (annual percentage rate) and the finance charge to borrowers.
Question: In revising our EFT policy, we want to be sure we have sections for all the areas involving ACH transactions.
Jonathan Foxx's Latest Blog Posts
“First thing we do, let’s kill all the regulators!”
Actually, Shakespeare's exact line is, ''The first thing we do, let's kill all the lawyers.''
It seems it all comes down to money, sooner or later. Anthropologists have long known that we are a predatory species.
Do you really want to tell the Consumer Financial Protection Bureau (CFPB) that it doesn’t regulate you?
Question: We are a bank that received a warning from our regulator regarding the fact that we had suspended credit privileges for a borrower but did not restore the credit privi