Servicing

First mortgage default rates were on the decline, but second mortgage defaults took an uptick, according to the latest S&P/Experian Consumer Credit Default Indices report
First mortgage default rates were on the decline, but second mortgage defaults took an uptick, according to the latest S&P/Experian Consumer Credit Default Indices report.   The index level for first mortgage defaults dropped from 0.69 percent in April to 0.64 percent in May. However, the level... Keep Reading....
It is a good day for the servicing side of the mortgage industry, as new data affirms decreasing levels of negative equity and loan delinquency
Negative equity continues to be an equal opportunity challenge, impacting 13.7 percent of homeowners in urban regions and 11.2 percent of homeowners in suburban regions, according to new data from Zillow. During the second quarter, 12.1 percent of all U.S. mortgaged homeowners were burdened with... more
The Consumer Financial Protection Bureau (CFPB) has finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers
The Consumer Financial Protection Bureau (CFPB) has finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers. The updated rule requires servicers to provide certain borrowers with foreclosure protections more than once over the life of the... more
Mortgage servicers that make the customer experience a priority will reap the benefits in profits and reputation, according to the J.D. Power 2016 Primary Mortgage Servicer Satisfaction Study
Mortgage servicers that make the customer experience a priority will reap the benefits in profits and reputation, according to the J.D. Power 2016 Primary Mortgage Servicer Satisfaction Study. In presenting this finding, J.D. Power warned services against taking customers for granted. "Servicers... more
There are five existing refinance loans available for underwater homeowners that allow for: New secondary refinancing; no maximum combined loan-to-value (CLTV) of the first and second mortgage; and mortgage payments to stay current. This could enable Hardest Hit Funds to be used as a new second... more