GSEs Launch Independent Dispute Resolution System – NMP Skip to main content

GSEs Launch Independent Dispute Resolution System

Feb 02, 2016
The government-sponsored enterprises (GSEs) are now providing the mortgage industry with an independent dispute resolution (IDR) process that is designed to resolve disputes involving loan repurchases

The government-sponsored enterprises (GSEs) are now providing the mortgage industry with an independent dispute resolution (IDR) process that is designed to resolve disputes involving loan repurchases.

The new IDR, which was announced today by the Federal Housing Finance Agency (FHFA), will designate a neutral third party arbitrator to rule on loan level disputes that have not been amicably resolved in the appeal and escalation processes. However, the new IDR process will only be available on loans delivered to Fannie Mae and Freddie Mac on or after Jan. 1, 2016. 

"The IDR process provides the Enterprises and lenders a mechanism for resolving a repurchase dispute and avoiding the possibility that a dispute might languish unresolved for an extended period of time as has often occurred in the past," said FHFA Director Melvin L. Watt. "IDR is the final part of the Representation and Warranty Framework which, taken as a whole, will increase clarity for lenders and will ultimately increase access to mortgages for creditworthy borrowers."

The FHFA noted that the IDR was created through the combined efforts of the GSEs and the mortgage industry. David H. Stevens, president and CEO of the Mortgage Bankers Association (MBA), applauded the announcement of the IDR.

“FHFA, Fannie Mae and Freddie Mac should be commended for their work over the last four years on the representation and warrant framework,” said Stevens. “The independent dispute resolution process is an important final piece to this effort. In its totality, the representation and warranty framework will provide much needed certainty and transparency for lenders of all sizes and help broaden access to credit for borrowers. MBA is glad to have contributed to this initiative and we look forward to continuing to work with FHFA, the GSEs and other stakeholders in helping to create a sustainable lending environment that reasonably expands credit for all borrowers interested in the homebuying process.”

About the author
Published
Feb 02, 2016
Jobs Report Comes In Weak After Mortgage Rates Surge

Employers added just 29,000 jobs in September, sending Treasury yields lower and offering a potential counterweight to the recent rise in mortgage rates

Oct 02, 2026
Price Cuts Hit Four-Year High As Mortgage Rates Top 7%

More than one in five listings took a price cut in September, but pending sales still posted their sharpest annual decline since March 2025

Oct 01, 2026
Serious Mortgage Delinquencies Rise 19% After Five Months Of Improvement

ICE data shows 574,000 mortgages were at least 90 days past due in August, while early-stage delinquencies remained below year-ago levels

Sep 29, 2026
Smaller Down Payments Give Buyers More Room, But Rates Limit The Savings

The typical down payment fell 9% from a year ago, while shifting market conditions are giving originators different affordability conversations across the country

Sep 25, 2026
Mortgage Rates Break 7% Just As Builders Find A Way To Move Buyers

New-home sales rose 6.4% in August as builders cut prices, offered incentives, and sold more lower-priced homes. Now mortgage rates are moving against buyers again

Sep 25, 2026
Borrowers Want Digital Closings, But Some Originators Remain Hesitant

ServiceLink finds 45% of surveyed LOs cite borrower reluctance as a barrier, even though most recent buyers say digital options would influence their choice of mortgage provider

Sep 23, 2026