In my consulting business, I spend the majority of my team working with mortgage industry leaders and their teams on refining their business processes. In my experience, there is simply no more effective way to achieve organizational success than by placing an intensive focus on business process improvement. If you can get your processes right, everything else will fall into place.
While I often focus on improving the process at the organizational level, I thought it might be helpful to offer some thoughts on improving the process at the personal level. As a leader, what kind of “process” do you use in your work? How do you structure your day so that you accomplish the most you possibly can within the limited amount of time that is available to you? Have you even thought about this question?
Every leader needs a process. Depending on your personality, that process may be a little more fixed or a little more flexible. But I think that if any leader is really going to be effective, they must have some idea of how they're going to go about achieving success. If you don't have a process, then you're just sort of “winging it.” If you wouldn't do that with your organization, why would you do it with yourself?
The benefits of having a process for yourself as a leader are the same as those you gain from having a process for your organization. You're more likely to accomplish what you set out to do and to do so more efficiently, and you're less likely to make mistakes and miss out on opportunities. So, how about it? Do you have a process for yourself as a leader?
David Lykken, a 43-year veteran of the mortgage industry, is president of Transformational Mortgage Solutions (TMS), a management consulting firm that provides transformative business strategies to owners and “C-Level” executives via consulting, executive coaching and various communications strategies. He is a frequent guest on FOX Business News and hosts his own weekly podcast called “Lykken On Lending” heard Monday’s at 1:00 p.m. ET at LykkenOnLending.com. David’s phone number is (512) 759-0999 and his e-mail is David@TMS-Advisors.com.