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As leaders in the mortgage industry, we want to bring in employees who are passionate about their work. We want our employees to view their careers with purpose and meeting, not just jobs to earn them paychecks. The more employees care about the work they are doing, the more effort they will put into it—and the better results they will generate.
But sometimes employee engagement can become lackluster. Sometimes, employees get accustomed to the work and lose the initial excitement they once had for what they do. How do we account for this? What is happening when employees stop caring about their work and just start showing up because it's their job? Why do employees lose that sense of mission and purpose in their work?
Great leaders, whenever they notice any defect in their workforce, will know to go straight to the most likely root of the problem—they'll look in the mirror. When you notice that you're employees have lost passion for their work, ask yourself, "Am I showing that I am passionate about leading them in their work?" Great leaders don't demand passion from their employees; they inspire passion in their employees. When you stop instilling in them the mission and purpose of their work, that is probably the point when they'll stop believing it.
Want to keep your employees passionate about what they're doing? Stay passionate about leading them. As with anything else, it all starts with leadership.
David Lykken is 40-year mortgage industry veteran who has been an owner operator in three mortgage banking companies and a software company. As a former business owner/operator, today David loves helping C-Level executives and business owners achieve extraordinary results via consulting, coaching and communications, with the objective of eliminating corporate dysfunction, establishing and communicating a clear corporate strategy while focusing on process improvement and operational efficiencies resulting in increased profitability. David has been a regular contributor on CNBC and Fox Business News and currently hosts a successful weekly radio program, “Lykken on Lending,” that is heard each Monday at noon (Central Standard Time) by thousands of mortgage professionals. He produces a daily one-minute video called “Today’s Mortgage Minute” that appears on hundreds of television, radio and newspaper Web sites across America. He may be reached by phone at (512) 501-2810 or by e-mail at [email protected].