Skip to main content

Working With Coronavirus

Rise With NMP
Mar 13, 2020

Rise With NMP

As we touched on yesterday, more and more people are going to be working from home as the effects of the coronavirus spread. Ken Perry from The Knowledge Coop posted a Facebook video with a few points on how to handle these crazy times by allowing your MLOs to work remotely and guidance for communication.

  • Allow MLOs and staff to work from home, BUT following the Gramm Leach Bliley Act. If your GLB policy covers remote workers, GREAT, but if not, update employees on GLB procedures to ensure that your borrower's data is just as secure at their home as it would be in the office.
  • Use video to communicate with your staff what's going on, what your plans are as a company. Emails are NOT sufficient. Videos from the C-Suite can help massively 
  • Secondary marketing can alleviate the uncertainty that your MLOs might feel with the huge swings in rates by sharing videos with the MLO.
Catch Ken Perry and his co-host Sawyer Jones' full video here
 
This was featured on the Rise With NMP March 13, 2020 edition.
Published
Mar 13, 2020
Evergrande Steadily Repays Debt While Taking On New Risk

Evergrande Chairman Hui Ka Yan has ambitious plans, signaling last Friday that the firm wants to move away from housing and focus on making electric cars. 

Industry News
Oct 26, 2021
Planet Home Lending Reports Q3 Gains In Asset Management, Servicing And Originations

The Planet Home Financial Group, LLC, parent company of Planet Home Lending, LLC and Planet Management Group, LLC reported steady growth across its servicing, correspondent and private-client channels.

Industry News
Oct 26, 2021
CFPB, DOJ And OCC Hit Trustmark National Bank For 'Deliberate' Redlining

The Consumer Financial Protection Bureau and U.S. Department of Justice, in conjunction with the Office of the Comptroller of the Currency are taking action against Trustmark National Bank for alleged redlining violations.

Industry News
Oct 25, 2021
Reports: Evergrande Group Makes $83.5M Interest Payment

Faltering Chinese development firm fends off default with payment to international bondholders.

Industry News
Oct 22, 2021
FAR Establishes Borrower Engagement Division

Finance of America Reverse LLC announced its formally established Borrower Engagement Division.

Industry News
Oct 22, 2021
Automating Appraisals No Panacea For Removing Bias

With racism 'grandfathered in' to housing prices in minority neighborhoods, a solution to 'unconscious bias' is difficult to find

Industry News
Oct 21, 2021