Mortgage Contracting Services (MCS), a property preservation and inspection services provider to the mortgage industry, has announced that effective Thursday, Oct. 1, Caroline Reaves will make the transition to chief executive officer of the company. In her new role, Reaves will be responsible for executing MCS’ strategic initiatives and managing its overall direction to build upon the company’s growth and market gains.
Reaves joined MCS in March 2007 as president of MCS Asset Management. Later that same year, she accepted the titles of president and chief operating officer of MCS Field Services. She said, of the promotion, “During my tenure here, MCS has greatly expanded its role in the industry, entering new arenas and becoming a leader in REO preservation. I look forward to continuing down that path to identify and confront new opportunities that a changing industry will no doubt present.”
Prior to MCS, Reaves spent three years with First American Corp., where she served as president of the company’s National Default Outsourcing Division. Her industry knowledge was relied upon to assist with customer transition of First American products to new and existing clients. Prior to First American, Reaves was vice president of default for Midland Mortgage Co. managing foreclosure, bankruptcy, property preservation and REO. Currently, she is the chairperson of the Mortgage Bankers Association P&P Work Group, a position that has supplemented her industry experience to help with customer acquisition, retention and service. Reaves additionally is part of the Louisiana Tech Alumni Board.
The promotion of Reaves comes with the resignation of now former CEO Allan Martin, who had been with MCS since January 2003. Martin has been appointed vice chairman of the board and, in response to Reaves’ transition, said, “I have the utmost confidence in Caroline’s ability to lead MCS. With nearly 25 years devoted to this industry, she has a wealth of knowledge in a number of areas of the business, and her contributions to MCS’ collective success have been numerous and significant.”
For more information, visit www.mcs360.com.