Bank of America becomes largest servicer to sign on with HOPE LoanPort – NMP Skip to main content

Bank of America becomes largest servicer to sign on with HOPE LoanPort

Jun 03, 2010

HOPE LoanPort, the Web-based housing counselor tool that streamlines submission of completed loan modification applications, announced that Bank of America has agreed to use its proprietary technology to partner with non-profit housing counselors to assist homeowners with loan modifications. Bank of America becomes the 11th mortgage servicer to sign onto HOPE LoanPort. The company joins other servicer members American Home Mortgage Servicing Inc., Bayview Loan Servicing, Chase, Citi, GMAC, Ocwen Loan Servicing, OneWest, PNC Mortgage, Saxon Mortgage Services and SunTrust Mortgage Inc. HOPE LoanPort also has commitments from more than 200 counseling organizations across the country and is endorsed by House Majority Leader, Congressman Steny Hoyer (MD) and the Maryland Department of Housing and Community Development. “We are making great progress in helping our financially troubled customers complete loan modifications, now leading the industry in modifications completed and modification offers extended through HAMP,” said Rebecca Mairone, default servicing executive for Bank of America. “The nation’s housing counselors play a critical role in this process, working hand in hand with struggling homeowners. We believe HOPE LoanPort will enable us to more conveniently and reliably work with approved counselors as an extension of our team, working with our customers to achieve sustainable homeownership solutions.” “This is a significant development in the evolution of HOPE LoanPort, with far reaching implications," said Larry Gilmore, chief executive officer of HOPE LoanPort. "By adding Bank of America to our roster, we now have two of the three largest mortgage servicers in the country signed up to use our Web portal. In addition, Bank of America and our ten other mortgage industry partners represent the majority of loans serviced throughout the United States. We are convinced that HOPE LoanPort is the future of simplifying the loan modification process for homeowners, servicers and counselors. With the nation’s largest mortgage servicer on board, we certainly feel that this assertion is validated.” HOPE LoanPort, developed by the HOPE NOW Alliance, is a Web-based tool that streamlines loan modification applications on behalf of borrowers at-risk of foreclosure, allowing housing counselors to efficiently transmit completed applications to mortgage servicers. HOPE LoanPort is designed to improve the quality of both the application itself and the ability of servicers to make decisions on that application. For more information, visit www.hopeloanportal.org or www.bankofamerica.com.
About the author
Published
Jun 03, 2010
Jobs Report Comes In Weak After Mortgage Rates Surge

Employers added just 29,000 jobs in September, sending Treasury yields lower and offering a potential counterweight to the recent rise in mortgage rates

Oct 02, 2026
Price Cuts Hit Four-Year High As Mortgage Rates Top 7%

More than one in five listings took a price cut in September, but pending sales still posted their sharpest annual decline since March 2025

Oct 01, 2026
Serious Mortgage Delinquencies Rise 19% After Five Months Of Improvement

ICE data shows 574,000 mortgages were at least 90 days past due in August, while early-stage delinquencies remained below year-ago levels

Sep 29, 2026
Smaller Down Payments Give Buyers More Room, But Rates Limit The Savings

The typical down payment fell 9% from a year ago, while shifting market conditions are giving originators different affordability conversations across the country

Sep 25, 2026
Mortgage Rates Break 7% Just As Builders Find A Way To Move Buyers

New-home sales rose 6.4% in August as builders cut prices, offered incentives, and sold more lower-priced homes. Now mortgage rates are moving against buyers again

Sep 25, 2026
Borrowers Want Digital Closings, But Some Originators Remain Hesitant

ServiceLink finds 45% of surveyed LOs cite borrower reluctance as a barrier, even though most recent buyers say digital options would influence their choice of mortgage provider

Sep 23, 2026