Skip to main content

Cynthia Thompson named national manager of Chase Homeownership Centers
Jun 21, 2010

Chase has named Cynthia Thompson national manager of its Homeownership Centers, reflecting the recent expansion to 51 locations created to keep customers in their homes, whenever possible. Thompson became west region manager in late 2008, as Chase became the only major servicer to open homeownership centers to provide face-to-face assistance to homeowners struggling with their mortgage payments. Chase now has centers in 15 states hit hardest by the housing crisis—including California, Arizona, Florida and Michigan. Thompson has more than 30 years of mortgage experience, including working directly with distressed borrowers and local non-profit organizations for the last four years. “Our centers and our advisors have become part of the local communities, as we work to improve the neighborhoods where we work and live,” said Steve Stein, head of Chase’s Homeownership Preservation efforts, which include the Homeownership Centers. “We have sat down and addressed more than 82,000 Chase customers since opening the first center in early 2009.” For more information, visit 
Jun 21, 2010
Fannie Mae Introduces Spanish-Language Homebuyer Education Program

The new platform, HomeView en Español, aims to bridge language barriers hindering Hispanic-Americans from purchasing homes..

Sep 29, 2023
Layoffs At

After a rocky market debut, has laid off staff.

Sep 25, 2023
CFPB Issues Guidance On AI In Credit Underwriting

Creditors must provide specific and accurate reasons for credit denials, even with complex AI models.

Sep 19, 2023
Intercontinental Exchange Completes Black Knight Acquisition; Births Dark Matter Technologies Under Constellation Software

Rich Gagliano takes the helm at Dark Matter Technologies, poised to lead the future of Empower LOS with a 1,300-strong team, blending startup agility with decades of industry experience.

Sep 18, 2023
FHFA Invites Public Engagement On Modernized Credit Score Transition

Stakeholder forums and listening sessions planned to ensure seamless rollout; extended timeline for bi-merge credit report requirement in play.

Sep 11, 2023
Desperation Drives Difficulty in Closing Mortgages in California

Analysis reveals California among top 20 toughest states for mortgage closures.

Sep 11, 2023