Cynthia Thompson named national manager of Chase Homeownership Centers – NMP Skip to main content

Cynthia Thompson named national manager of Chase Homeownership Centers

Jun 21, 2010

Chase has named Cynthia Thompson national manager of its Homeownership Centers, reflecting the recent expansion to 51 locations created to keep customers in their homes, whenever possible. Thompson became west region manager in late 2008, as Chase became the only major servicer to open homeownership centers to provide face-to-face assistance to homeowners struggling with their mortgage payments. Chase now has centers in 15 states hit hardest by the housing crisis—including California, Arizona, Florida and Michigan. Thompson has more than 30 years of mortgage experience, including working directly with distressed borrowers and local non-profit organizations for the last four years. “Our centers and our advisors have become part of the local communities, as we work to improve the neighborhoods where we work and live,” said Steve Stein, head of Chase’s Homeownership Preservation efforts, which include the Homeownership Centers. “We have sat down and addressed more than 82,000 Chase customers since opening the first center in early 2009.” For more information, visit www.chase.com. 
About the author
Published
Jun 21, 2010
Jobs Report Comes In Weak After Mortgage Rates Surge

Employers added just 29,000 jobs in September, sending Treasury yields lower and offering a potential counterweight to the recent rise in mortgage rates

Oct 02, 2026
Price Cuts Hit Four-Year High As Mortgage Rates Top 7%

More than one in five listings took a price cut in September, but pending sales still posted their sharpest annual decline since March 2025

Oct 01, 2026
Serious Mortgage Delinquencies Rise 19% After Five Months Of Improvement

ICE data shows 574,000 mortgages were at least 90 days past due in August, while early-stage delinquencies remained below year-ago levels

Sep 29, 2026
Smaller Down Payments Give Buyers More Room, But Rates Limit The Savings

The typical down payment fell 9% from a year ago, while shifting market conditions are giving originators different affordability conversations across the country

Sep 25, 2026
Mortgage Rates Break 7% Just As Builders Find A Way To Move Buyers

New-home sales rose 6.4% in August as builders cut prices, offered incentives, and sold more lower-priced homes. Now mortgage rates are moving against buyers again

Sep 25, 2026
Borrowers Want Digital Closings, But Some Originators Remain Hesitant

ServiceLink finds 45% of surveyed LOs cite borrower reluctance as a barrier, even though most recent buyers say digital options would influence their choice of mortgage provider

Sep 23, 2026