Chase has named Cynthia Thompson national manager of its Homeownership Centers, reflecting the recent expansion to 51 locations created to keep customers in their homes, whenever possible. Thompson became west region manager in late 2008, as Chase became the only major servicer to open homeownership centers to provide face-to-face assistance to homeowners struggling with their mortgage payments. Chase now has centers in 15 states hit hardest by the housing crisis—including California, Arizona, Florida and Michigan. Thompson has more than 30 years of mortgage experience, including working directly with distressed borrowers and local non-profit organizations for the last four years.
“Our centers and our advisors have become part of the local communities, as we work to improve the neighborhoods where we work and live,” said Steve Stein, head of Chase’s Homeownership Preservation efforts, which include the Homeownership Centers. “We have sat down and addressed more than 82,000 Chase customers since opening the first center in early 2009.”
For more information, visit www.chase.com.