GCC Servicing Systems, a provider of mortgage servicing technology and solutions, has announced a new browser-based version of its G/SERV loan servicing platform, which automates all steps of the servicing process, from loan set-up to investor reporting and default management. According to a recent study conducted by Bank Systems and Technology and Information Week, more than a third of bankers polled expect to deliver 10 percent to 25 percent of IT services over the cloud in the next two years. As the mortgage industry continues to move more processes online, GCC sought to keep its customers ahead of the technology curve and provide servicers with a more cost-effective, convenient solution through its browser-based version of the G/SERV platform. GCC’s customers now have the ability to access the platform via the Internet, providing access from any computer and alleviating the need to install software at multiple locations.
“As our clients adjust to growing defaults, changing regulations and a still unsteady economy, GCC felt a flexible browser-based solution would help them maintain a more profitable servicing operation,” said Glenn Liebowitz, president of GCC.
The new G/SERV also offers simplified navigation through a tabular format and an updated appearance. Enhanced workflow was a focus of the product development and areas such as tax next due, insurance next due, payoff discharge process and collection efforts have been streamlined to better reflect user needs.
“We continue to see an increasing number of lenders choosing in-house mortgage servicing,” said Liebowitz. “Lenders entering the servicing arena are seeking ways to make the process efficient and profitable while improving upon the borrower experience. Through the updates to the G/SERV platform, GCC has addressed industry changes, as well as customer feedback and developed a product that gives servicers an automated yet customizable solution that will grow with their business.”
For more information, visit www.gccservicing.com.