Skip to main content

Neighborhood Mortgage Solutions Chooses GCC Servicing Systems for Credit Union Mortgage Servicing
Apr 27, 2011

GCC Servicing Systems, a provider of mortgage servicing technology and solutions, has announced that Neighborhood Mortgage Solutions, a credit union service organization (CUSO), has implemented its G/Teller interface of GCC’s G/SERV loan servicing platform. Neighborhood Mortgage Solutions is a CUSO providing mortgage services to approximately 30 member credit unions. The CUSO decided to implement G/Teller to offer credit unions the option of accepting mortgage payments at the teller window. By enabling members to submit payments in the branch, credit unions increase face time with the member, as well as cross selling opportunities. G/Teller also helps the CUSO combine data from several disparate systems into one location, avoiding the need to build individual interfaces with each credit union’s platform. “Credit unions thrive on close member relationships, and giving members a reason to visit the branch creates those,” said William Herrick, executive director of Neighborhood Mortgage Solutions. “The CUSO services about 1,000 loans for our credit unions and we receive approximately 25 percent of payments through the branch. The credit unions have expressed great satisfaction with G/Teller and its enhancements to member service. We have benefited from GCC’s exceptional service and technology for many years and G/Teller is one more way for us to better serve our member credit unions.” In addition to increasing payment options, G/Teller provides tellers with access to specific loan-level data that can be used to answer member questions on topics such as payment history and escrow and tax statuses. “No matter how many advances are made to online and mobile financial services, there will always be a segment of credit union members that prefer walking into a branch. G/Teller was created to better serve this group by empowering tellers with the data and technology needed to quickly and easily address their mortgage needs in the branch,” said Glenn Liebowitz, president of GCC Servicing Systems.
Apr 27, 2011
Top Texas Originator Sees No Surrender To 2023

Big cities will determine the battle

Industry News
Jan 26, 2023
There’s Good & Bad News On The Horizon

There will be a real estate slump, but the big cities are coming out much better

Industry News
Jan 26, 2023
Housing Prices Across Texas Likely Hobbled In 2023

But you’re getting a lot less for $1 million

Industry News
Jan 23, 2023
UWM Adds 'Control Your Price' To 'Game On' Pricing

New program provides 125 basis points in price enhancements for loan orignators.

Industry News
Jan 11, 2023
Rocket Pro TPO Relieves Brokers Of Credit Fee Burden

Will provided free credit reports to brokers if they get their loan closed with the Detroit lender.

Industry News
Jan 10, 2023
Former Employees Sue Rocket Mortgage Over OT Pay

Claim company failed to properly calculate & pay OT for working beyond 40 hours a week.

Jan 09, 2023