Default Resource, one of the nation's foremost providers of default management, valuation and loss mitigation services, has launched a new homeownership outreach program geared to helping troubled borrowers stay in their homes while assisting servicers in their loss mitigation efforts. The dynamic program includes initial borrower outreach, door-knocking and in-person initiation of the loan resolution or short sale process. The service is fully compliant with the Fair Debt Collection Practices Act (FDCPA) and may be privately labeled to ensure protection of existing borrower relationships.
“Leveraging our nationwide network of qualified and highly trained personnel, our homeownership outreach program was designed to maximize borrower contact and facilitate asset resolution while simultaneously enhancing the relationship between our clients and their customers,” said James H. Zeldin, executive vice president of Default Resource. “By utilizing both our diverse vendor network and our cooperative business model, our clients experience lower losses and greater homeowner retention.”