DRI Management Systems Inc. has announced the launch of its new Service Ordering Platform (SOP), an addition to its DRI Office platform. DRI’s technology brings workflow automation and process improvements where servicers need them most, on their seriously delinquent and defaulting loans. With the new DRI Office Service Ordering Platform, servicers can automatically execute their orders for services, seamlessly manage the incoming information from providers, and tap a growing list of premiere, in-network vendors.
“We built the system to handle as many of the vendor ordering and management tasks as possible,” said DRI Chief Operating Officer Fred Melgaard. “The ordering process eliminates errors and non-reimbursable duplications, and the onboard rules engine makes ordering and acting on the results more automated than ever before. Vendor management tools are built in to maximize those relationships, and the integrated content management system stores and keeps track of things so nothing gets misplaced."
The system keeps things as paperless as possible, eliminating the clutter and confusion in servicing operations of all sizes, and the system is designed to deal with information flowing back from vendors, regardless of format.
“By having everything integrated, the workflow becomes more efficient and productive, with impressive cost savings for users,” said Melgaard. Melgaard also said that the company is adding vendors to its network of participating service providers. Early integrations with the SOP include Epiq Systems’ AACER (bankruptcy creditor solutions), CoreLogic (automated valuations) and CoreLogic Credco (verifications services and credit reports), Equi-Trax (property valuations), NetDirector (connecting servicer’s systems to the platforms used by their law firms), SWBC (insurance coverage), and others.