The Mortgage Bankers Association (MBA) has announced the nomination of Bill Emerson, chief executive officer of Quicken Loans Inc., to be its vice chair for the 2014 membership year. He will be elected by MBA members at the Association's 100th Annual Convention, which will be held in October in Washington, D.C. An active MBA member, Emerson has served on MBA's Board of Directors and as vice chair of its Residential Board of Governors (RESBOG). He is currently a member of MBA’s GSE Single Family Task Force and has also served on the MBA’s SAFE Advisory Task Force and the Repurchase Work Group.
"I am extremely pleased that Bill will be joining MBA’s Executive Committee. He has been a pioneer and a leader in our industry for more than two decades," said MBA Chairman Debra W. Still, CMB. “Bill’s unique perspectives and strong experience will play a critical role in further shaping and driving MBA’s ongoing efforts toward a vibrant, sustainable real estate finance system which will serve the needs of all borrowers.”
Emerson joined Quicken Loans in 1993 as a mortgage banker. He pioneered the company’s Mortgage-In-A-Box concept, a way of doing business over the phone, which led to the centralized business model that Quicken Loans utilizes today. He ran several business units at Quicken Loans, including the early stages of the company’s web center and a joint venture with Michigan National Bank.
In February of 2002, Emerson was promoted to CEO. The company earned the highest rating for customer satisfaction among all U.S. home loan lenders in a study by J.D. Power and Associates in 2010, 2011, and 2012 and ranked in the Top 10 of FORTUNE Magazine’s “100 Best Companies to Work For” in 2012, placing among the Top 30 companies on FORTUNE’s list for the past 10 years.
Emerson has been the recipient of the ALS Association’s Iron Horse Award and the Salvation Army’s prestigious William Booth Award, the non-profit’s highest honor. He also supports the Alzheimer’s Association Greater Michigan Chapter. Emerson earned a bachelor’s degree in business from Penn State, where he was a member of the University’s 1982 National Championship football team.
Emerson’s nomination was announced at MBA's Chairman’s Conference, which is held each June.