GSF Mortgage has announced that Jeremy Sheppard has joined its branch in Sacramento, Calif. and will work under Jonathan Greene, branch manager. Sheppard is a graduate from New Mexico Highlands University with a degree in mass communication. After college, he wanted to have a career that he was passionate about: Telemarking or helping kids in group homes. He chose the later. Being a salesman at heart, Sheppard left and joined the car business. Upon starting a family, he needed some flexibility and in 2009 decided to enter the mortgage industry. His mother was a loan originator and he took over the family business.
“I have learned a lot through sales and how little customer service there is,” said Sheppard. “When you listen to your customers needs and are genuinely concerned—that’s how you keep them as clients.”
Sheppard plans to stay in front of his customers by implementing social media into his strategy. He understands it is important to be where his customers are.
“Jeremy is a fine addition to our staff. He is a great example of a loan officer who truly cares for his clients and becomes intimately acquainted with them so that he can provide a superior quality of service. I look forward to his continued growth and success here at GSF Mortgage,” said Greene.