Gateway Mortgage Group has announced its opening of a new branch in New Braunfels, Texas. Shelby Chapin brings more than 25 years of mortgage experience with her and will lead the new retail branch. She has managed a number of loan officers, underwriters and processors throughout her career, and her experience will allow the team at New Braunfels to not only educate customers on available loan products, but also process loans quickly and smoothly. Chapin and her team will serve mortgage borrowers in New Braunfels, Sequin, Bulverde, Spring Branch, San Marcos and Canyon Lake, Texas.
Chapin said she was excited to join Gateway so she could continue to focus on communities, families and homes by providing them with the knowledge and power to make sound decisions regarding their mortgage financing. “Here at Gateway, our goal is to make every customer a customer for life and be his or her “go-to mortgage person” whenever needed,” she said.
“With the ever-changing mortgage industry we face today, it is essential to have experienced leaders such as Shelby manage our branches and serve our customers,” said Bob Morris, regional manager at Gateway. “As we continue to grow our presence across many communities, Gateway remains committed to it’s promise to provide high levels of service to its home buyers and business partners in its respective markets.”