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Mortgage Network Inc. has appointed Erin Cornwell to the position of director of strategic implementation and process improvement. An accomplished mortgage leader with more than 20 years of experience, Cornwell will be responsible for identifying, developing and executing strategic initiatives that directly support the company's culture. Cornwell has extensive experience managing operations for large lending teams. As senior vice president and national operations manager for RBS Citizens Bank, Cornwell was responsible for 600 employees and $12 billion in purchase and home equity loan production. Most recently, she served as COO for residential mortgage services, where she oversaw the development and implementation of the company’s operating policies and procedures.
“Besides sharing our goal to create an excellent mortgage experience for every borrower, Erin knows how to develop and implement quality and process improvement plans to support a company of our size,” said Robert McInnes, president of Mortgage Network. “We will rely heavily on Erin’s leadership skills to improve the efficiency of our operations while supporting our mission to become the preeminent mortgage lender in every market we serve.”