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Mortgage Master has announced the launch of Mortgage Master University, a dedicated internal educational solution, to offer its origination professionals a fully-integrated set of training courses designed to deliver powerful insight, direction and motivation to improve service levels and increase production. Mortgage Master has partnered with XINNIX, a leading provider of the mortgage industry’s most comprehensive suite of training solutions, to be the backbone of Mortgage Master University.
“Our production professionals drive our growth, and Mortgage Master is committed to investing in every one of our loan officers, sales managers and branch leadership teams to help them maximize their potential and deliver the highest standards of customer service,” said Paul Anastos, president of Mortgage Master. “Mortgage Master University is a natural extension of our continuous learning culture, and a necessary initiative to allow our sales professionals to thrive in a very competitive marketplace. We worked closely with XINNIX to design a custom set of courses that will reinforce and augment our culture of support, education and opportunity.”
XINNIX training solutions are designed to provide immediate, measurable results. The goal of the company’s training system is to empower managers to fully implement strategies and tactics that increase production, bolster loan officer loyalty and enhance customer service levels.
Mortgage Master University will consist of eight major components, including classes, workshops and events customized for Mortgage Master by industry leading training professionals. The eight components are: Leadership Lessons, Rapid Coaching, ENERGY Webinars, Performance Boosters, Power Online, Live Recruiting Workshop, Elite Live Events and the EDGE Online Series, each with a specific audience, purpose and style, to ensure every employee has an opportunity to gain the maximum benefit.
“Continual improvement is a crucial element for achieving excellence in any field, but especially one as competitive as mortgage lending,” said XINNIX Founder and Chief Executive Officer Casey Cunningham. “Mortgage Master’s dedication to its employees is exceptional in the industry, and we are excited to be part of their team to provide the knowledge and tools that will position them at the cutting-edge of loan originator development.”