The industry’s next gains will come not from chasing more tools, but from redesigning workflows, demanding measurable results from AI, and bringing greater certainty to collateral
The mortgage industry often talks about digital transformation as though success depends on finding the next breakthrough technology, but many of the tools capable of fundamentally improving the lending experience already exist. Recognize that many of the processes surroundi...
The lender is adding customer-facing agents across originations and its $73 billion servicing portfolio, but has not disclosed which transactions will be automated or when deployment begins
New American Funding is extending its artificial intelligence strategy directly into borrower conversations, partnering with Kastle to deploy voice agents across mortgage originations and servicing.The agreement moves AI beyond internal assistance and document processing. Ka...
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