CFPB Tinkers With Mortgage Servicing Rules – NMP Skip to main content

CFPB Tinkers With Mortgage Servicing Rules

Oct 04, 2017
The Consumer Financial Protection Bureau has announced that it has taken measures to make it easier for consumers with urgent financial needs to obtain access to mortgage credit more quickly in the middle of the COVID-19 pandemic

The Consumer Financial Protection Bureau (CFPB) issued an interim final rule and a proposed rule to provide mortgage servicers designed to alleviate and clarify requirements related to communicating with borrowers.
 
According to the CFPB, the interim final rule will provide servicers with more flexibility on when to communicate about foreclosure prevention options with borrowers who have requested a cease in communication under federal debt collection law. The proposed rule is designed to offer mortgage servicers with a clarification on when to provide periodic statements to consumers in connection with their bankruptcy case. Both the interim final rule and the proposed rule are being offered as enhancements to the CFPB’s 2016 changes to the mortgage servicing rules.
 
“Today’s action should make it easier for mortgage borrowers to receive timely information from their mortgage servicers about available options for saving their home, even if they have submitted a request to cease communication,” said CFPB Director Richard Cordray. “In addition, we are proposing changes to clear up confusion about when to provide periodic statements with important loan information to borrowers in bankruptcy.”
 
The interim final rule becomes effective on Oct. 19, and the CFPB is seeking comment on this rule and will consider whether to revisit it in the future. The proposed effective date for the proposed rule is April 19, 2018. The comment period for both will close 30 days after publication in the Federal Register.

 
About the author
Published
Oct 04, 2017
Rocket Makes VantageScore Its Default After Testing Finds Borrower Savings

After four months of testing, Rocket will make VantageScore 4.0 its preferred model for eligible retail loans while keeping both scoring options available to brokers

Sep 29, 2026
CHLA: More Freddie Mac MBS Buying Could Narrow Mortgage Spreads

Trade group estimates greater Freddie participation could compress spreads another 10 to 12 basis points as Fannie has taken the lead in GSE mortgage-bond buying

Sep 23, 2026
Early Loan-Limit Race Splits Into Three Tiers

Lenders are now offering $845,000, $847,440, or $850,000 before FHFA sets the official 2027 limits

Sep 23, 2026
Better, Garg Clash Over Claimed 46% Shareholder Support

Better disputes its former CEO’s preliminary consent count as the two sides trade accusations and an Oct. 2 target date approaches

Sep 23, 2026
Fannie Changes How Rent From A Former Home Counts

Fannie now prohibits leases for departing residences and permits market-analysis tools instead of Form 1007, creating a key documentation difference from Freddie Mac