Skip to main content

LERETA Promotes Susan Portnoy to SVP

NationalMortgageProfessional.com
Jun 13, 2018
LERETA has announced the appointment of P.A. (Paul) Larkins, a 35-year banking and financial services executive, as its chairman

LERETA LLC has promoted Susan M. Portnoy to Senior Vice President of Enterprise Operations.
LERETA LLC has promoted Susan M. Portnoy to Senior Vice President of Enterprise Operations
 
In this new role, Portnoy will help LERETA continue is efforts to improve tax servicing. She will oversee LERETA’s new product development initiatives including the Total Tax Solutions platform, business intelligence, data and analytics. She will manage the introduction of new products and services to meet demands and solve long-standing industry challenges.
 
She also is responsible for the project management office, client portfolio tax line creation, maintenance and audit, vendor management as well as centralized claims, quality control and quality assurance.
 
“Susan has been a critical asset to our team by adding a strategic, client focus to LERETA’s innovation efforts,” said Jim Micali, Chief Operating Officer of LERETA. “We are looking forward to the contributions she will undoubtedly bring to her new role as she leverages her expertise, technology and data to further improve the customer experience.”
 
Portnoy is a mortgage industry veteran who brings more than 32 years of expertise in servicing, escrow and tax to this new role. Portnoy began her career with LERETA in 2002 and has championed LERETA’s Tax Outsourcing Division since 2008. She began her servicing career at Citi Mortgage and transitioned to tax service with Transamerica Real Estate Tax Service. In 1992, Portnoy helped Transamerica create tax service outsourcing with Citi as the first customer.
 
Portnoy is an Accredited Mortgage Professional (AMP) with the MBA and participates in several user servicing system groups. Formerly, Portnoy served as the West Coast User Group chairperson for Black Knight’s MSP user committee.
 
“I’m thrilled to be leading LERETA’s Enterprise Operations at such an exciting time and to continue to evolve our world-class technology and tax service solutions to materially improve the way lenders serve their customers,” said Portnoy. “I am truly honored to be a part of such an outstanding team that is well poised for continued success.”


 
Published
Jun 13, 2018
Pretium Adds 3 Execs With Residential Credit Expertise

New Hires Will Serve As Managing Directors

Industry News
Aug 02, 2021
loanDepot And mellohome Introduce Home Services Bundle

loanDepot, Inc. and its sister company mellohome are launching a proprietary bundle of home buying and selling services.

Industry News
Jul 30, 2021
Gateway Mortgage Surpasses 165 Mortgage Centers With 10 New Additions

Gateway Mortgage reported significant growth in the company, prompting it to open 10 new locations across Colorado, Idaho, Oklahoma, Texas, Oregon, and Wyoming.

Industry News
Jul 30, 2021
FHFA Requires 30-Day Notice Prior To Eviction

Wednesday, the Federal Housing Finance Agency (FHFA) announced that tenants of multi-family properties must be given 30 days notice to vacate before the tenant is required to leave the premise.

Industry News
Jul 29, 2021
Houston-Based Stewart Acquires Title First Agency

Ohio-Based Agency Has 20 Offices And Operates in 32 States

Industry News
Jul 28, 2021
Planet Home Lending Reports Total Origination Volume Of $6.8B In Q2 2021

Planet Home Lending's total origination volume reached $6.8 billion in Q2 2021, up 77% from $3.9 billion in Q2 2020.

Industry News
Jul 22, 2021