CFPB Drops Probe of Zillow

Jun 25, 2018

It’s a case that seems all too reminiscent of the abuses that were commonplace in the days before the 2008 crash

Zillow has announced that the Consumer Financial Protection Bureau (CFPB) will not bring enforcement actions against it following an investigation of its marketing practices over concerns of violating the Real Estate Settlement Procedures Act (RESPA).

The Seattle-based company made the announcement via a filing with the U.S. Securities and Exchange Commission (SEC), noting that the CFPB was probing whether Zillow was guilty of “co-marketing” for allowing real estate agents and other housing-related professionals to share in advertising costs on its site. Zillow first announced that the CFPB probe was underway in an SEC filing from May 4, 2017.

"On June 22, 2018, the Company received a letter from the Bureau stating that it had completed its investigation, that it did not intend to take enforcement action, and that the Company was relieved from the document-retention obligations required by the Bureau's investigation," Zillow said in the filing.

The CFPB did not issue a public statement on the matter.

About the author

Phil Hall

Link copied

Published

Jun 25, 2018

Industry News

First Major Housing Reform In Decades Becomes Law Without Trump's Signature

Bipartisan ROAD to Housing Act advances supply, construction, and mortgage reforms despite White House protest

The most significant federal housing legislation in decades is becoming law, even without President Donald Trump's signature, ending months of uncertainty over a bipartisan package aimed at expanding housing supply, modernizing federal housing programs, and improving afforda...

Non-QM

ResiCentral Expands Non-QM Lineup With Same-Day Income Qualification

New Apex and Optimum programs combine multiple documentation options with faster income analysis for self-employed, investor, and other non-W-2 borrowers

ResiCentral, the wholesale and non-delegated correspondent lender, has introduced two new non-qualified mortgage (Non-QM) programs — NQM Apex and NQM Optimum — and added a same-day qualifying income review process to help broker and correspondent partners determine whether a...

Sep

San Francisco, CA

More from

Regulation and Compliance

CFPB Issues AI Underwriting Guidance On Adverse Action Notices

The agency says proprietary and machine-learning models do not relieve lenders of their fair lending and disclosure responsibilities

Regulation and Compliance

Jul 09, 2026

VantageScore Says 4.0 Model Could Unlock $1 Trillion In Mortgage Originations

New study says VantageScore 4.0 scores five million more creditworthy borrowers than FICO Score 10T, expanding lending opportunities as the industry prepares for the GSE credit score transition

Regulation and Compliance

Jul 07, 2026

MISMO Updates Mortgage Insurance Standards To Support FICO 10T, VantageScore 4.0

New implementation guide standardizes mortgage insurance data exchange, helping lenders, insurers and technology providers prepare systems for newer credit scoring models

Regulation and Compliance

Jul 03, 2026

Congress Weighs New Roadmap To End Fannie, Freddie Conservatorship

Rep. Scott Fitzgerald's three-bill housing package would establish a statutory framework for releasing the GSEs while expanding construction lending and easing some TRID compliance requirements

Regulation and Compliance

Jun 30, 2026

CHLA Backs Bank Capital Proposal, Questions Impact On Mortgage Lending

Trade group supports lower mortgage risk weights but says broader market forces — not capital rules — drove banks' retreat from the market

Regulation and Compliance

Jun 24, 2026

Senate Passes 21st Century ROAD To Housing Act In 85-5 Vote

Sweeping housing package heads back to House after Senate clears final version with broad bipartisan support

Regulation and Compliance

Jun 23, 2026

Popular