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BMO Harris Bank Drops In-Branch Loan Officers

Phil Hall
Sep 19, 2018
BMO Harris Bank is eliminating the positions held by most of its Mortgage Loan Officers who deal with customers at branches and is switching home loan inquiries to a centralized call center

BMO Harris Bank is eliminating the positions held by most of its Mortgage Loan Officers who deal with customers at branches and is switching home loan inquiries to a centralized call center.
 
According to a report in the Milwaukee Journal Sentinel, the Chicago-headquartered bank has not issued a formal statement on how many employees would see their jobs lost because of this shift. However, the newspaper cited an internal memo from the bank that said nearly 170 positions across the bank’s eight-state range would be impacted. It is unclear whether the bank will try to find the employees other positions within the financial institution or if they would be permanently laid off.
 
“Things evolve, and we have to change with the times and with our customers’ wants and needs,” said BMO Harris Spokesman Patrick O’Herlihy.

 
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