Caliber CEO Shares How COVID-19 Could Forever Change Home Buying And Lending – NMP Skip to main content

Caliber CEO Shares How COVID-19 Could Forever Change Home Buying And Lending

May 06, 2020
Woman with 3D image of a home. Credit: iStock.com/PeopleImages
Director of Events

Sanjiv Das, CEO of Caliber Home Loans recently penned a piece for MarketWatch, where he explored ways in which the COVID-19 pandemic could very change home buying and lending forever. He believes that reforms being created by companies and regulatory entities aren't just going to be temporary.
 
Das believes that increased digitization, delivering consumer relief with scale and speed and leveraging technology are all aspects of the industry that feature permanent changes.
 
"The current crisis has 'brought forward' some of the internal conversations we were planning to have about how to massively transform the online digitization and automated underwriting process for our borrowers. That time is now, as consumers are opting to research and buy their homes online—not wanting to risk their health with in person exchanges," wrote Das. "Keeping customers in their homes during strong and (especially in) weak economies must be priority No. 1 for financial institutions."
 
With the increase in volume on the servicing side, Das says more companies, his included, will be looking at more artificial intelligence solutions to help manage the volume.
 
Click here to read more about how COVID-19 may have forever altered home buying and lending.

 
About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
May 06, 2020
The Fed Held. The Mortgage Market Got A Warning.

Three policymakers favored an immediate hike, while Warsh welcomed higher bond yields and offered no clear path toward mortgage-rate relief

Jul 30, 2026
New Study Finds UWM's 'All-In' Triggered Industrywide Pricing Spillovers

Research shows wholesale competitors responded to the 2021 Rocket ban by lowering mortgage rates,

Jul 15, 2026
First Major Housing Reform In Decades Becomes Law Without Trump's Signature

Bipartisan ROAD to Housing Act advances supply, construction, and mortgage reforms despite White House protest

Jul 10, 2026
Mortgage Star Conference Honors Women Shaping The Future Of Mortgage Leadership

MWLC honors leaders driving innovation, mentorship, and growth across the mortgage industry

Jul 09, 2026
June Jobs Report Improves Mortgage Rate Outlook

Slower hiring strengthens bonds and eases concerns over additional Fed tightening

Jul 02, 2026
NEXA Founder Mike Kortas Launches evoLend To Help Originators Retain Borrowers

New Fannie Mae-, Freddie Mac- and Ginnie Mae-approved mortgage servicer aims to keep originators connected to borrowers through servicing data, payoff visibility and retention tools

Jul 02, 2026