International Document Services Inc. updated and expanded several features within its eClose platform Solitude Solution to streamline the closing ceremony and better support the settlement agent’s role in the closing process.
Settlement agents now have the ability to view the signing progress alongside borrowers in the eSign Room, making it easier for agents to answer questions that may arise during the closing ceremony. Additionally, settlement agents have access to view all documents in the closing package, rather than just those assigned to the agent as a task.
Company integrates AI-powered chatbot with its customer relationship management platform.
An AI-powered chatbot now has a job managing customer relations in the mortgage industry.
Big Purple Dot (BPD), an Irvine, Calif.-based provider of customer relationship management (CRM) and recruiting solutions for the mortgage and real estate industries, said Thursday it ...
The rule could affect mortgage originators who work with property investors.
The Consumer Financial Protection Bureau (CFPB) said Thursday it has issued a final rule required by Congress to increase transparency in small business lending, promote economic development, and combat unlawful discrimination.
While residential mortgage lenders were alrea...