SimpleNexus Debuts New Messaging Feature

Jul 10, 2020

Senior Editor

SimpleNexus, developer of a digital mortgage platform for loan originators, borrowers and real estate agents, unveiled SimpleNexus ConnectUs Chat, a messaging feature that enables real-time loan file collaboration within the SimpleNexus platform.

SimpleNexus ConnectUs Chat centralizes loan file communication, making it easy for LOs and borrowers to reference past conversations and collaboratively advance loan progress in real time using the SimpleNexus mobile app or desktop experience.

This direct communication channel lets borrowers receive support in the same place they sign forms and submit documentation for their loan. Borrower conversations are automatically logged in the SimpleNexus app, eliminating the need for LOs to consolidate communications from various personal and business communication channels.

“ConnectUs Chat boosts lender productivity by bringing loan tasks and borrower communication together in one place without detracting from the high-touch, ’from anywhere’ loan experience consumers expect,” said Tyler Prows, SimpleNexus senior product manager.

ConnectUs Chat marks the most recent in a series of SimpleNexus product releases that enhance lenders’ ability to collaborate with stakeholders in the loan production process from anywhere. The May 2020 release of SimpleNexus Closing Portal enables mortgage closing teams to conduct hybrid closings that minimize the need for physical closing appointments.

About the author

Keith Griffin

Senior Editor

Keith Griffin is a senior editor at NMP.

Link copied

Published

Jul 10, 2020

Courts

UWM's Motion To Dismiss RICO Class Action Denied As Moot

Plaintiffs' late August filing of an amended complaint means UWM must file a new motion to dismiss if it wishes to proceed with having the case thrown out.

A previous version of this article was published on Oct. 11, 2024, under the headline, "UWM's Motion To Dismiss RICO Class Action Denied". United Wholesale Mortgage (UWM) and the company’s CEO, Mat Ishbia, have had their motion to dismiss a class action lawsuit alleging ...

Regulation and Compliance

TD Bank Pleads Guilty To Enabling Money Laundering For Criminal Organizations

'TD Bank chose profits over compliance in order to keep its costs down,' said U.S. Attorney General Merrick Garland.

Today comes a tale of caution to banks and various lenders across the country that choose profits over compliance. TD Bank made history last Thursday by becoming the largest bank in the United States to plead guilty to violations of the Bank Secrecy Act (BSA) and conspir...

Dec

Irvine, CA

More from

Industry News

UWM's Motion To Dismiss RICO Class Action Denied As Moot

Plaintiffs' late August filing of an amended complaint means UWM must file a new motion to dismiss if it wishes to proceed with having the case thrown out.

Courts

Oct 11, 2024

Michigan Mortgage Moguls Make The Forbes 400 List

Dan Gilbert and Mat Ishbia were numbers 27 and 65 on Forbes' list, respectively.

Industry News

Oct 11, 2024

The Agency, Barrett Financial Group Launch Joint Venture

Aclara Lending will offer its luxury clients a diverse selection of loan products, sourced from 140 different wholesalers.

Industry News

Oct 07, 2024

NAR's Chief Legal Officer Steps Down

Katie Johnson led the association's legal team for 10 years