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BSI Financial Services, a mortgage-centric financial services company, today announced it has hired Sean McGowan as chief people officer, and that Shannon Clay has joined the company as senior vice president of investor reporting.
With more than 20 years of experience, McGowan will be responsible for developing and executing a human resource strategy in support of BSI's overall business plan and strategic direction, specifically in the areas of talent management, organizational and performance management, training, and development and compensation, the company said.
McGowan has previously held leadership positions at Accenture, Bank of America, and Mr. Cooper. Most recently, he led Appspace, a global software company providing a workplace experience platform. He earned his BBA in HR Management from the University of North Texas and is SHRM-SCP certified.
"Our people and culture are central to our growth strategy," said Gagan Sharma, president and CEO of BSI Financial Services. "Sean's expertise at building great teams will be key to enriching our culture while maintaining an agile, growth-focused HR strategy. We're excited about expanding our competitive advantage under his leadership and continuing to attract and retain top industry talent."
"At BSI, I see a fantastic opportunity to combine my background with an experienced, people-oriented leadership team and help drive the next phase of BSI's growth," McGowan said. "I look forward to building a great culture and an awesome workplace experience."
Clay will manage the company's investor reporting team and reconciliations and treasury cash management, as well as drive overall secondary market accounting process improvement and profitability initiatives, the company said. She brings more than 20 years of experience in mortgage investment and portfolio management, as well as a vast knowledge of end-to-end servicing, including loan modifications and cash management.
Most recently, Clay served as senior vice president of investor services for Mr. Cooper (formerly Nationstar), where she led significant cost and quality management initiatives. After graduating from Texas A&M University, Clay joined Saxon Mortgage, where she led improvements in securities reporting. She has held leadership positions at both Countrywide Home Loans and Saxon, where she improved accuracy and efficiency of distressed asset fulfillment.
"I'm thrilled to have Shannon on the team here at BSI," Scott Johnson, BSI's senior vice president, corporate controller, and treasurer, said. "Her deep industry knowledge and focus on process and team development will help propel BSI's growth plans into the future."
"I'm impressed by the caliber of people at BSI and look forward to moving into the next phase of growth together," Clay said.
BSI Financial Services provides mortgage servicing and special servicing, loan quality control, REO and asset management services, and life-of-loan performance reporting using advanced data analytics tools. BSI Financial is approved as a servicer by Fannie Mae, Freddie Mac, FHA, VA, the Federal Home Loan Banks and several private investors, and is approved as an issuer by Ginnie Mae.
BSI Financial's business operations are located in Titusville, Penn.; Irvine, Calif.; and Irving, Texas, where it also maintains its corporate headquarters.