Mr. Cooper Group, the nation’s largest mortgage servicer that represents 5.4 million customers, has announced a major leadership transition with Mike Rawls planning to retire as CEO of Xome, effective June 30, 2025.
Former Vice Chairman and President at Mr. Cooper, Chris Marshall, will join Xome to lead its operations. Throughout the coming months, Rawls and Marshall are expected to work together to ensure a smooth transition.
“Since taking on the role of CEO in 2020, Mike has skillfully led Xome to become the powerhouse real estate marketplace it is today, with tremendous opportunity for growth as we move into 2025. We are sincerely grateful for Mike’s thoughtful leadership and innovative spirit over his 25 years with the Mr. Cooper Group team, and we wish him all the best,” said Jay Bray, Chairman and CEO of Mr. Cooper Group.
The newly appointed Marshal will be working closely with Xome’s leadership team to prioritize market share growth and accelerate new revenue opportunities. Marshal brings decades of experience in financial services, mortgage operations and technology, most recently by serving as Vice Chairman and President of Mr. Cooper.
“With Mike’s upcoming retirement, we are pleased to have Chris Marshall step in to lead Xome as we position the company for continued success. Chris is an industry expert when it comes to driving revenue growth and building partnerships. In his time at Mr. Cooper, our team realized exponential growth and greater financial strength, and I am confident that Xome will unlock new avenues for growth and bolster its market position under Chris’ leadership,” said Bray.
In addition to his new role with Xome, Marshall will continue in his role as Chairman for Sagent, a fintech company that’s modernizing mortgage and consumer loan servicing for banks and lenders like Mr. Cooper Group, Syovus Bank, Click n’ Close, Central Bank, American Savings Bank and more.
Rocket Pro TPO General Manager Dan Sogorka was former president and CEO of Sagent between 2020 and 2024.
“The Xome team has built an innovative, state-of-the-art real estate platform and fostered strong relationships with leading industry players, and I am looking forward to helping the team sustain this momentum as Xome continues to elevate its market position,” said Marshall.
