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You’re More Than Your Production

Practical advice for LOs looking to change employers — even in a down market

Career
More than your production
NMP
Robots Can’t Relate

Incorporating ChatGPT into mortgages has some originators concerned if artificial intelligence is a friend or a foe

Tech
Robots Don't Understand
NMP
Add A New Role To Your Job Description: Financial Literacy Mentor

Educating borrowers has potential to pay dividends down the road

Career
Financial Literacy Volunteer
NMP
Good Communication Is Never An Accident

If you are frequently misunderstood, run your remarks by an unbiased person

Opinion
Good communication
NMP
Dumb Ways To Die

One slip can ruin your career, so follow the right protocols

Career
Dumb ways to die
NMP
‘Hidden’ Costs Sink Too Many Ships

First-time homebuyers have to leave renters’ mentality behind when it comes to costs

Opinion
Hidden Costs Sink Ships
NMP
Preparing For A Panel

A panelist differs from being a solo speaker — prepare accordingly

Career
Preparing for a panel
NMP
Determining The Quality Of Rookies

Simple use of due diligence increases chances of success

Opinion
Quality Rookies
NMP
Mortgage Malaise: CFPB Report Reveals Steep Originations Drop, Rising Borrower Costs

Increased fees, soaring monthly payments, and growing approval disparities unsettle the housing market; CFPB eyes regulatory tweaks.

Analysis and Data
Regulation and Compliance
Mr. Cooper Pursues ACI Payments For $2.3 Billion Servicing Snafu

Mortgage servicer takes legal action following massive borrower impact; CFPB previously fined ACI $25 million for related charges.

Courts