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We all know people who never stop moving. You can't get a hold of them on the phone, because they're never in the office. If you happen to catch them, you can only talk for a few minutes because they're always late for a meeting. Their desks are stacked with papers, their inbox is full of e-mails, their to-do list is out of control. Sometimes, we look at such people with admiration. They're so busy, so that means they must be getting a lot done.
Don't get me wrong, leaders in almost every organizations are actually busy and they may look exactly like the people I've described above. When you have a lot of people depending you, there will naturally be a lot of things to do. But, here's the thing: busyness can very easily become confused with productivity. When we're in a flurry of motion, we may feel like we're getting things done when we actually aren't. You can run a marathon on your treadmill, but you've still stayed in the exact same place.
Here's my recommendation: Take a look at your everyday activity and ask yourself how much of it actually brings results to your organization. The things that don't matter should not be done. The things that do matter but take too much time should be delegated. Leave only the things that demand your specific attention in order to produce results for your team. Everyone is busy. Leaders are especially busy. But, if you're going to be busy with something, be busy with the things that actually make a difference.
David Lykken, a 43-year veteran of the mortgage industry, is president of Transformational Mortgage Solutions (TMS), a management consulting firm that provides transformative business strategies to owners and “C-Level” executives via consulting, executive coaching and various communications strategies. He is a frequent guest on FOX Business News and hosts his own weekly podcast called “Lykken On Lending” heard Monday’s at 1:00 p.m. ET at LykkenOnLending.com. David’s phone number is (512) 759-0999 and his e-mail is [email protected].