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1st Met sets pace at annual meeting mortgagepress.comPACE conference, customer service, education sessions 1st Metropolitan Mortgage set the PACE (Partnering to Achieve Customer-Focused Excellence) during its annual conference, held April 11-13 at The Westin Peachtree Plaza in Atlanta. The conference focused on the importance of building relationships in order to continue to develop a strong foundation and promote growth. During the conference, 1st Metropolitan branch managers and other brokers from around the country had the opportunity to learn about working their leads from Rick Ruby, founder of Golden Mortgage Corporation and The Core. The mortgage industry expert spoke on loan origination, team building and employee retention while maintaining a balanced life and working a 40-hour workweek. Attendees also learned to develop more efficient goal-setting and sale strategies from Warren Greshes, president of Speaking of Success, a company that focuses on offering leadership and management skills to businesses. 1st Metropolitan added an extra day to the conference based on demand and offered management and marketing sessions as well as a session to help mortgage originators conduct first-time homebuyer seminars. Another session schedule offered information on 1st Met's reverse mortgage division and how to recognize, hire and train effective loan officers. Headquartered in Charlotte, N.C., 1st Metropolitan Mortgage is a national mortgage broker. For more information, call (800) 772-2880 or visit www.1stmetro.com.