Butterfly effect on the mortgage industryMortgagePress.comEric Weinstein
I have been reading this great book about quantum mechanics.
Part of it talks about the "butterfly effect." This is the theory
that small actions sometimes combine to create big processes in
unforeseen ways. The common example is that the flapping wings of a
butterfly in South America can somehow cause a monsoon in the South
Pacific. This is true of the people in the mortgage industry too.
You don't know how a rude comment to a borrower in Florida may
affect a loan officer in Rhode Island when the lady tells her
sister about it. A shortcut on a verbal verification of deposit in
Texas gets us cut off from a wholesaler, which affects a closing on
a loan in Maryland. You can never know what effect a small negative
thing you do can have on other people within the company.
In the Jewish religion, it is said that the Lord plans on
destroying the world every day, but will not do it if he sees just
one kind act of a person. Whenever I deal with a particularly
annoying person, I think of my favorite country western song that
says, "What in case it was an angel" sent to test your faith? In
every faith, we learn tolerance and willpower to avoid evil deeds.
There is a reason for that.
Stay away from shortcuts and treat people right. It has an
effect on everyone in the company, if not everyone in the world. Do
your part to save the world today. For further details, see your
Bible, Koran, teachings of Buddha or other sacred writings. Your
every action has repercussions.
Eric Weinstein is CEO of Carteret Mortgage Corporation based
in Centreville, Va. He can be reached at (703) 802 8000 ext.