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StreetLinks introduces quality and service Performance Guarantee

NationalMortgageProfessional.com
Oct 06, 2009

StreetLinks National Appraisal Services has announced the introduction of its exclusive Performance Guarantee. StreetLinks guarantees that its quality and service levels will exceed the performance of any other appraisal solution or it will pay a performance penalty. "Like any other industry, not all appraisal management companies (AMCs) are the same. We are so confident in the superiority of our appraisal management solution that we back it with an industry-exclusive Performance Guarantee," Streetlinks CEO, Steve Haslam explained. "Our clients put their time, reputation and money on the line with every loan transaction, every day. Now they have an appraisal management partner that does too." "StreetLinks will guarantee that the consistency of our appraisal quality and customer service levels will be superior to any other Home Valuation Code of Conduct (HVCC) and Federal Housing Administration (FHA)-compliant appraisal management solution. Should we fail to deliver, StreetLinks will pay a performance penalty from our one-million dollar Performance Guarantee account," Haslam said. "StreetLinks will also guarantee the geographic competence and proximity of their appraisers to subject properties, a topic of much media attention today." "StreetLinks is the only national appraisal management company to offer a Performance Guarantee," stated Tony Ebeyer, StreetLinks COO. "We do appraisal management right--we do it differently and we do it better than anyone else. We have built every aspect of our service, technology and appraiser/appraisal quality proposition to deliver superior performance. With so many lenders using multiple AMCs or auto-routing technology these days, we are essentially guaranteeing that StreetLinks will outperform anyone else." Tom Hurst, StreetLinks Managing Director added, "Many lenders are seeking a better appraisal management solution. With our Performance Guarantee, we put our reputation and money on the line to prove that we are the absolute best at managing the appraisal process. This type of transparent partnership approach is unheard of in this industry, but we believe that it should be the standard. We give our lender clients the confidence to partner with us. They know from day one that StreetLinks consistently delivers superior quality and exceptional service. We guarantee it." For more information, visit www.streetlinks.com.
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