Skip to main content

Fifth Third Mortgage enhances borrower experience and efficiency using Wolters Kluwer's SDX Product

NationalMortgageProfessional.com
Jan 20, 2010

Fifth Third Mortgage Company, a subsidiary of Fifth Third Bank, has announced that it is using Wolters Kluwer Financial Services’ Secure Document Exchange (SDX) service to securely and electronically deliver home loan application disclosures and appraisals to borrowers. The SDX service makes it more convenient for Fifth Third Mortgage Company customers to receive disclosures and appraisals. It does so by delivering these documents to them in minutes electronically versus the days it would take by mail. Borrowers also have the option of securely eConsenting and returning disclosures to Fifth Third Mortgage Company through SDX. Additionally, the SDX service helps Fifth Third Mortgage Company more effectively comply with sending disclosures to borrowers within 72 hours after application. As a result, Fifth Third Mortgage Company is better equipped to document that required disclosures were sent to borrowers as required by the Real Estate Settlement and Procedures Act (RESPA). Wolters Kluwer Financial Services can also print and mail paper disclosures to Fifth Third Mortgage Company’s borrowers when needed through the company’s mail fulfillment center. Fifth Third Mortgage Company has realized considerable time and cost-savings using SDX through reduced printing, handling and mailing costs versus the traditional manual, labor-intensive paper-based process of mailing disclosures and appraisals to borrowers. “As mortgage lenders continue to comply with updated regulatory processes, we’ve found Wolters Kluwer Financial Services’ SDX service beneficial both for our customers and for Fifth Third Mortgage Company,” said Cindy Manser, senior vice president and National Operations and Fulfillment Manager for Fifth Third Mortgage Company. “The SDX service is another product that is bringing the Mortgage Company into the digital age.” “Wolters Kluwer Financial Services is very excited to help Fifth Third Mortgage Company become even more competitive in today’s challenging lending marketplace with our SDX service,” said Jason Marx, vice president and general manager, Mortgage, Wolters Kluwer Financial Services. For more information, visit www.WoltersKluwerFS.com/SDX.
Published
Jan 20, 2010
CFPB Reports Trends In Financial Assistance

The latest developments from this study reveal that most consumers have exited the payment assistance they received at the start of the pandemic.

Analysis and Data
Jul 14, 2021
CFPB Orders GreenSky To Refund $9M In Unauthorized Loans

The consent order requires GreenSky to refund or cancel up to $9 million in loans for the customers harmed by this illegal conduct.

Regulation and Compliance
Jul 13, 2021
CFPB Warns Landlords And Consumer Reporting Agencies To Report Accurate Rental Information

Inaccurate rental or eviction information can unfairly block families and individuals from safe, affordable housing.

Regulation and Compliance
Jul 01, 2021
FHFA Mandates Quarterly Fair Lending Reports

FHFA issued orders for all enterprises to submit quarterly Fair Lending Reports with data and information to improve the FHFA’s capabilities. 

Regulation and Compliance
Jul 01, 2021
FHFA Follows CFPB To Protect Borrowers Once COVID-19 Foreclosure And Eviction Moratoriums End

The Federal Housing Finance Agency made it clear that Fannie Mae and Freddie Mac servicers are not permitted to make first notice or filing for foreclosure that would be prohibited by the CFPB protections for borrowers affected by COVID-19.

Regulation and Compliance
Jun 30, 2021
CFPB Finds Evidence Of Redlining And Deceptive Acts In 2020

Enforcement actions resulted in more than $124 million in consumer remediation and civil money penalties in 2020

Regulation and Compliance
Jun 29, 2021