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Wells Fargo reports 523,336 active trial and completed mods through March
Apr 14, 2010

Wells Fargo & Company has reported that it had 523,336 active trial and completed modifications as of March 31 through its own modification programs and the federal Home Affordable Modification Program (HAMP). Active non-HAMP trials in place at the end of March 2010 and non-HAMP modifications completed since the beginning of 2009 comprised nearly 380,000 of that total. Wells Fargo also reported 144,932 HAMP active trial and completed modifications as of March 31, including 30,014 permanent modifications and 9,162 permanent modifications pending completion. Wells Fargo initiated or completed three modifications for every one foreclosure sale on owner-occupied properties from October 2009 through March 2010. Fewer than two percent of the loans secured by owner-occupied homes and serviced by the company proceeded to a foreclosure sale in the last 12 months. According to a recent report, Wells Fargo's delinquency and foreclosure rates in the fourth quarter of 2009 were three fourths that of the industry, and more than 91 percent of Wells Fargo's mortgage customers remained current on their loan payments. "Wells Fargo maintained its focus on delivering payment relief to borrowers and has provided modifications to more than 520,000 of our customers since the beginning of 2009," said Mike Heid, co-president of Wells Fargo Home Mortgage. "HAMP is the starting point in our efforts to help borrowers facing financial challenges, but we been very successful in finding other workout options when a customer is not eligible for HAMP." Wells Fargo's ongoing analysis of its modification experience continues to support the company's previously reported expectations that outcomes for customers who make all three trial payments likely will be: Projected HAMP Outcomes Borrowers who have made three HAMP trial payments as of 3/31/10 138,000 Completed modifications expected of those who have made three payments 50% Not eligible for HAMP after documents have been reviewed 30% Some required documents not provided 10% No required documents provided 10% In addition, on April 5 Wells Fargo rolled out the Home Affordable Foreclosure Alternatives (HAFA) program, which provides incentives to servicers and customers who work on short sales and deeds-in-lieu of foreclosure. Even before HAFA, Wells Fargo looked to foreclosure alternatives such as short sales when the company determined that a homeowner does not qualify for any modification. Short sales and deeds-in-lieu provide the homeowner with a more graceful way out of a difficult situation, and help reduce the number of foreclosed, vacant properties. To support implementation of existing and new home preservation initiatives, Wells Fargo has added more than 10,000 home retention staff since the beginning of 2009 and now has about 17,400 U.S.-based staff focused on these efforts. For more information, visit
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