The Un-Comfort Zone: Sometimes you have to rip the cover off the book – NMP Skip to main content

The Un-Comfort Zone: Sometimes you have to rip the cover off the book

Apr 28, 2010

On a summer weekend in 1977, my friend Tony and I made plans to go waterskiing. When he picked me up there were two people in the car that I did not know. He introduced his new girlfriend Sue, and her brother Bubba. Bubba was the quintessential redneck. Within minutes of getting on the boat, he stuffed a wad of chewing tobacco the size of a baseball in his cheek, then chugged several beers. In less than an hour we were dealing with an irritable drunk. He belched loudly, spit constantly, complained incessantly, and couldn’t string two words together without inserting a profanity. In short, Bubba made our visit to the lake completely unpleasant. Eventually he passed out in the back of the boat and we enjoyed the rest of the day. My opinion of Bubba’s character, talent and intelligence could not have been lower. I looked upon him as a total loser. A dimwit who would never amount to anything. At the end of the day, Tony drove Sue and Bubba home first. When we arrived at their home, Bubba was awake and somewhat sober. Sue asked Tony to come inside and see the new dress she’d bought. Then she turned to Bubba and said, “Why don’t you show Robert your chickens?” We walked around to the back of the house and Bubba pointed toward a minature barn. It was the cutest little building I’d ever seen. Rounded roof, little windows, bright colors and lots of lacy gingerbread all around. “Where’d you get this?” I asked. “I built it,” replied Bubba. “From a kit?” I asked. “No, I built it after my grandfather’s barn.” For the first time that day, I was impressed by Bubba. When we went inside, the first thing I saw was a display case full of blue ribbons. Dozens of them. These were first place awards from around the country that Bubba had won for his chickens. Then he started showing me his chickens and telling me about them. Suddenly, the cussing and complaining Bubba became eloquent. As we walked around the barn he showed me more than 50 of the most beautiful and exotic looking birds I’d ever seen. Unusual looking birds that I would never have known were chickens. These were not birds for eating or laying eggs-- these were prize show chickens.  He explained to me that chickens originated in the jungles of Asia. He told me how he bred and raised them. What he did to make their plumage bright, colorful and plentiful. I was amazed by the extent of his knowledge and I listened eagerly to everything he said. He spoke with an enthusiasm and energy that I could not have imagined earlier. The difference was that I had entered his real world. The world he loved and was excited about. Here was his hobby, but he was so motivated by it that it brought out the very best in him. I learned a big lesson that day. I’d always heard my teachers say, “Don’t judge a book by it’s cover,” but until then I had not witnessed the truth of that proverb. I decided then and there that I would never judge another person completely by my first impression. That if time and opportunity allowed, I would look further, deeper. When you discover someone’s passion, you have discovered what motivates them. And, that is the key to communicating with them in the most productive way possible. Robert Evans Wilson Jr. is a motivational speaker and humorist. He works with companies that want to be more competitive and with people who want to think like innovators. For more information on Robert's programs please visit www.jumpstartyourmeeting.com.
About the author
Published
Apr 28, 2010
NMP Deep Dive: The AI Workforce

AngelAi demonstrates how AI agents can handle routine mortgage work, increase originator capacity, and reduce operating costs

Aug 11, 2026
Lower Launches 1% Down Mortgage With $4,500 Grant Cap

ONE by Lower is available to qualifying first-time and repeat buyers, but borrowers purchasing above $225,000 may need to contribute more than 1%

Aug 06, 2026
How Originators Are Getting First-Time Buyers To The Closing Table

Three originators shared their first-time buyer strategies during the latest installment of NMP Ignite

Aug 05, 2026
'Come To NEXA': CEO Publicly Courts loanDepot Loan Officers

Mike Kortas calls loanDepot a "sinking ship" on social media while promoting NEXA's recruiting package as the two companies remain embroiled in litigation

Jul 30, 2026
Are Sellers Listening? What LOs Should Tell Buyers Before Home Tours

More than half of recent sellers kept recording devices active, and nearly half of those who reviewed the footage said it influenced negotiations

Jul 29, 2026
NAMB Partners With WeeklyroadMAP On Broker Training

Members gain trial access and preferred pricing for weekly market analysis, sales coaching, AI guidance, and industry speakers

Jul 23, 2026