XINNIX, a provider of interactive online training for mortgage sales and leadership development programs, has announced the availability of The Complete Loan Application class. This Web-based class ensures loan officers understand the value of a complete loan application and enables lenders to gain more control of their business.
Having a sound understanding of the loan underwriting process is absolutely critical for loan officers today as a means of ensuring repeat business. Lending organizations interested in creating an efficient operations team, while also mitigating errors in the loan process, have utilized The Complete Loan Application class as a means to accomplish these goals. As evidenced by a Top Five mortgage lender sending 600 of its loan officers nationwide through the course, quality assurance is top of mind for all mortgage executives today.
“By equipping loan officers with the skills and knowledge of the benefits a complete loan application brings, we are also creating a desire to systematically deliver exceptional customer service on the front end,” said Casey Cunningham, president of XINNIX. “The Complete Loan Application allows loan officers to focus on boosting their referrals as well as gaining respect from their processing teams.”
The Complete Loan Application underscores the six fundamental steps that deliver success in the loan process: proper and effective preparation of the borrower, completion of the critical elements of the 1003, thorough reconciliation of all borrower documentation, timely collection of required borrower signatures, communication of next steps to the borrower and the organization and preparation of the loan file for loan submission. Business growth is nurtured when loan officers invest the time and effort to accurately complete the application at the outset.
The Complete Loan Application joins XINNIX’ existing family of interactive, online training programs, including XINNIX EDGE Online, the mortgage sales workshop that empowers loan officers to grow their production; and XINNIX LEADERSHIP Online, whichprovides sales managers strategies in business planning, recruiting and retention of loan officers, coaching skills and sales force management tactics. In addition to these programs, XINNIX provides clients with a host of training services on a monthly basis for loan officers and managers.
For more information, visit www.XINNIX.com.
