MRG Document Technologies (MRG), a provider of mortgage document preparation software and compliance technology to banks, credit unions and other lenders nationwide, has announced the hiring of Evan Kouvaras as its director of customer service. As director of customer service, Kouvaras is responsible for managing MRG’s customer relationships and ensuring the customer service team is knowledgeable about the compliance challenges facing lenders. With more than 15 years experience in the mortgage and financial industries, Kouvaras has held management and training positions with companies such as Morgan Stanley, RBC Mortgage and Northern Trust Company. In these roles, Kouvaras prepared mortgages, notes and all closing documentation, developed electronic document programs and facilitated high customer service ratings and uniform processes. “Evan brings a strong combination of customer service and technical experience to MRG,” said Michael Riddle, managing partner of MRG. “MRG places significant emphasis on hands-on customer service and Evan’s understanding of the mortgage process, as well as managing teams, will be an asset to the company. We look forward to Evan’s success in fostering rewarding relationships with our clients and providing the thorough and customized services they have come to expect from MRG.” MRG offers a browser-based system for the preparation and delivery of compliant document packages, electronic disclosures, loan modifications and other services for mortgage lenders, banks and credit unions nationwide. MRG guarantees that its products are in compliance with the most recent legislative and regulatory changes. For more information, visit www.mrgdocs.com.