HOPE LoanPort has announced that its proprietary, Web-based tool, used by non-profit housing counselors, housing finance agencies, investors and major mortgage servicers, is now assisting homeowners at risk of foreclosure in 49 states and the District of Columbia. HOPE LoanPort allows counselors submit a full application, including the upload of all homeowner documents, for home retention in a safe and secure environment. The tool also allows for enhanced client tracking via real-time status updates from mortgage servicers, and allows for decisions on completed applications in approximately 30-60 days.
"We started HOPE LoanPort at the end of 2009 with just six counseling organizations and six mortgage servicers," said Larry Gilmore, president and CEO of HOPE LoanPort. "Our user base has grown exponentially since that time and we believe that our tool provides the most efficient vehicle for faster decisions for struggling homeowners by eliminating lost documents, missing mailed packages, and misplaced faxes often associated with the home retention process. We appreciate the commitment of our vast network of partners and we will continue to evolve HOPE LoanPort as market conditions change in order to help keep families in their homes and preserve communities."
HOPE LoanPort is free for use by all U.S. Department of Housing & Urban Development (HUD) certified and National Foreclosure Mitigation Counseling (NFMC) program counselors.
With the recent addition of agencies in Alaska and Kansas, HOPE LoanPort now has more than 2,400 non-profit housing counselors across the country using its tool to assist homeowners. Additionally, these counselors are connected to almost 800 users on the mortgage servicing side, representing companies that currently service approximately 80 percent of all mortgages in the United States.
"We are looking forward to the improved communication afforded by HOPE LoanPort's technology. It will significantly improve the application process for our clients and I expect all of our counselors to use it for homeowners across the state," said Larry Snyder, chief executive officer of Consumer Credit Counseling Service (CCCS) of Alaska.