MortgageKeeper Report Finds 15 Percent More Struggling Homeowners Seek Assistance in May – NMP Skip to main content

MortgageKeeper Report Finds 15 Percent More Struggling Homeowners Seek Assistance in May

Jun 09, 2011

MortgageKeeper Referral Services, the developer of a database that connects users with qualified non-profit and government agencies, has released its May Homeowner Needs Status Report, which showed that more than 40,000 referrals were made in May—a 15 percent increase over April’s numbers. Heat and utility assistance was the most requested category for help. Food assistance and employment services rounded out May’s top three most popular categories for referrals. "The economy continues to be sluggish, and more homeowners are finding themselves playing catch-up,” said Rochelle Nawrocki Gorey, president and co-founder of MortgageKeeper Referral Services. “Even in May, when heating season is typically over, many homeowners were still behind on their heating bills as they tried to recover from an unusually long and harsh winter.” Counselors and servicers who subscribe to MortgageKeeper’s database provide struggling homeowners with a list of exhaustively researched non-profit and government agencies in seconds. Often the agencies are located just a few miles from the homeowner. MortgageKeeper Referral Services helps more than 1,500 families find answers and assistance every day. Subscribers include Ocwen and the Homeownership Preservation Foundation’s 888.995.HOPE hotline.
About the author
Published
Jun 09, 2011
Rocket Pro Launches ‘Moving Squad’ To Recruit Brokers From UWM

Rocket is offering partners up to $10,000 to help bring UWM brokers onto its platform

Sep 01, 2026
NEXA, UMortgage Leaders Explain What Drove Acquisition

Kortas relinquishes the CEO title, elevating Casa to co-equal "executive partner"

Aug 31, 2026
Warsh Sees Housing Strain, Keeps Rate Hikes In Play

Fed chair says broader financial conditions remain loose, inflation is too high, and markets should expect less guidance on what comes next

Aug 31, 2026
July CPI Eases Mortgage-Rate Risk, But Doesn’t Promise Relief

Consumer inflation rose just 0.1% in July, reducing pressure for a September Fed rate hike as mortgage rates remain near their highest levels of the year

Aug 13, 2026
The Fed Held. The Mortgage Market Got A Warning.

Three policymakers favored an immediate hike, while Warsh welcomed higher bond yields and offered no clear path toward mortgage-rate relief

Jul 30, 2026
New Study Finds UWM's 'All-In' Triggered Industrywide Pricing Spillovers

Research shows wholesale competitors responded to the 2021 Rocket ban by lowering mortgage rates,

Jul 15, 2026