ISGN Corporation has launched new integrations to Gators, its browser-based settlement services and vendor management system that enable the system to auto-populate HUD forms, automate calls to vendors, and export title data onto customer XML fields, among other features. Gators' technology provides automated and customizable workflow management tools that allow Gators customers to streamline the settlement process while improving overall efficiency. The new integrations with Medallion Analytics, Voxeo and RedVision will generate substantial time and cost savings while increasing productivity for Gators customers in appraisal, title and closing services. These integrations provide a competitive advantage to ISGN’s customers, giving them the opportunity to differentiate themselves in the settlement industry.
ISGN’s partnership with Medallion Analytics enables Gators customers to significantly reduce the time to create the HUD form while lowering overhead costs and improving quality. Its unique technology extracts and analyzes data from the lender’s closing instructions and then auto-populates the HUD form in around seven minutes. The Medallion integration also provides a post-closing audit tool that automatically un-stacks the executed closing package and scans for any missing documents or signatures. It then restacks the executed documents according to the lender’s requirements and delivers the package electronically. This dynamic product is essential for managing the unpredictable settlement services order volume at the end of every month.
The Voxeo integration provides automated dialing and texting services. Customers can auto-assign their appraisal and closing orders to vendors without having to confirm if vendors received and accepted the order. The Voxeo system automatically calls vendors in order of preference for specified locations. If a vendor is not available the system will automatically call the next vendor in line until the order has been successfully assigned. The texting component of the system empowers Gators customers to more easily communicate with vendors that are out in the field.
Gators also has integrated with RedVision, a real property research solutions firm that delivers a suite of title search products and municipal tax services. RedVision is committed to delivering high quality and customized products and services nationwide. RedVision uses its own proprietary software TitleVision for all of its plant-based orders within certain counties and municipalities and Gators for its non plant-based orders. With the integration, RedVision can export all of its XML fields from both TitleVision and Gators onto the XML fields of Gators customers. This integration significantly improves productivity and quality by eliminating the risk of re-keying errors.
“The new Gators integrations provide the next generation of value added services that allow settlement companies to further automate and streamline their workflow process,” said Ankush Dham, director of technology solutions for ISGN. “For instance, if a Gators customer needs an appraisal or closing order completed right away, the new Voxeo integration will expedite the order assignment process by automatically placing a call to the vendor in a specific county to confirm order acceptance. These integrations are just a sample of the many strategic initiatives we have on our product roadmap.”