CoesterVMS, a provider of appraisal management services and technology, has leased a new 6,000-square-foot operations center in Virginia Beach, Va. The facility, which can accommodate up to 60 new employees, is part of the company’s plan to grow and expand its volume throughout the remainder of 2012 and into 2013. The new facility will primarily handle order processing, which can range from taking customer orders and providing appraisal order status to carrying out quality control procedures and delivering completed appraisal reports. CoesterVMS has already hired 15 new employees and has plans to hire an additional 25, for a total of 40 new employees in the new facility.
“Our growth and performance over the past year have been phenomenal and this facility is going to enable us to accommodate the level of growth we’re projecting,” said Brian Coester, CEO of CoesterVMS. “With our new technology and services, plus our formal processes for compliance and customer care, we are giving lenders everything they need, but that no one else in the appraisal space has been able to provide. We’re serious about raising the bar in the appraisal segment and we’re fully prepared for our growth to continue as a result.”
In March, CoesterVMS launched Cloud Control, the industry’s first and only appraisal management technology built on Salesforce.com’s award-winning sales platform. Through Salesforce.com, Cloud Control lets lenders fully customize all appraisal functions at the user level while making the entire process of managing appraisals faster and much easier than any other technology in the segment.
CoesterVMS also recently launched the industry’s first and only “assisted self-service” appraisal management service, where the company actually manages a lender’s own appraisal panel on the lender’s behalf. The company also recently hired industry veteran Robert T. Chasteen, who has a 20-year track record of creating the internal procedures that result in significant increases in volume, profits and service levels.