Hammerhouse LLC has announced that it has launched a new division, Tactical Ops Recruiting Quality or TORQ, which will focus on the placement of experienced mortgage banking operational and other non-sales professionals throughout the U.S. TORQ, which will be powered by Hammerhouse’s best in class support and service to client partners, is being rolled out nationwide and has been engaged by multiple clients to assist in hiring operations talent to enhance their operational infrastructure and improve customer satisfaction.
“The effectiveness of mortgage operations, which is driven by top talent, is a significant advantage in today’s mortgage industry and will define the next generation of Mortgage Bankers,” said Drew Waterhouse, managing director and chief executive officer of Hammerhouse. “TORQ is being launched as a direct result of our mortgage banking clients need to expand their sales force to remain competitive, without impacting the customers’ experience. These clients understand that having the right operational talent in place will build trust not only with customers and loan officers, but other key stakeholders including investors.”
TORQ will be based out of Hammerhouse’s corporate offices in Mission Viejo, Calif. and is already operational throughout the company’s network of offices including Hickory, N.C.; Chicago, Ill.; and Bellevue, Wash.