MortgageKeeper Referral Services has announced an agreement with RoundPoint Mortgage Servicing Corporation to offer quality, well-vetted community resources on its homeowner assistance Web site using MortgageKeeper’s MKDirect product. RoundPoint’s servicing customers will type in their ZIP Code, and choose from more than 20 different service categories—such as “employment,” “food assistance,” and “financial counseling.” Then they receive a list of local, well-qualified nonprofits and government agencies to help them with their personal and financial needs. With these pressing needs under control and their monthly expenses reduced, homeowners are more likely to make their mortgage payments on time.
“RoundPoint’s approach to servicing was a natural fit for us,” said Rochelle Nawrocki Gorey, president of MortgageKeeper. “Their customers can now use the RoundPoint website to directly and discreetly access more than 7,000 carefully vetted, local organizations to help with financial and personal challenges. We are pleased to be part of RoundPoint’s continued success.”
“At RoundPoint, we understand that every borrower is different,” said Dave Worrall, president of RoundPoint. “The MortgageKeeper product gives our customers personal access to fast, accurate information. These referrals help our customers solve unique challenges that may prevent them from making mortgage payments. Adding MortgageKeeper’s MKDirect product enhances our customers’ overall experience and compliments our White Glove Servicing initiative to be a best-in-class service organization.”
