Fay Servicing has announced the opening of its second office in Oakbrook Terrace, Ill to accommodate companywide growth and access the mortgage talent in the western and northern suburbs of Chicago. Fay Servicing’s staffing model focuses on hiring personnel with a strong background in loan originations, typically with large, prominent lenders. The company puts a heavy emphasis on origination experience within the special servicing role because that skill set and industry knowledge enable its employees to establish stronger relationships with borrowers and design and execute innovative servicing solutions to the many challenges presented in today’s quickly evolving mortgage landscape.
“Simply put, we believe having the highest quality professionals is critical to our success and that of our clients,” said Ed Fay, chief executive officer of Fay Servicing. “Our efforts to expand the company and hire top-tier mortgage talent in new geographies will allow us to continue to build strong relationships with borrowers and maximize loan value, which are our primary goals.”